A short 1-Day course to help you devise a customised approach to your telemarketing and promotional campaigns and adopt a proven formula that will produce substantial improvements in your overall response rates.

  • Learn how to construct inspirational openings that will result in creating positive dialogue  .
  • How to research your target market and document predicted responses.
  • Handle resistance and maintain the fluency during your calls.
  • Ways of projecting a professional image on the phone and how to build rapport.
  • How to ask the right questions and direct the flow of conversation.
  • Monitor progress and analyse outcomes for future campaigns.

                     COURSE CONTENTWhat is Telemarketing

  • The strategic value of telemarketing
  • Campaign objectives
  • Researching call recipients
  • Voice mail strategies
  • Questioning and listening skills
  • Creating interest in your proposition
  • Call logging and follow through
  • Personal organisation
  • Building rapport
  • Overcoming resistance
  • Winning agreement


Duration Fee Dates Venue
1-Day €350.00
7th June 2019
19th August 2019
Ontario Training Suite, Rathmines, Dublin 6. BOOK NOW »

Need to know more? Email: or Talk Now On: (086) 8516446